At Quick Ceylon, we take pride in providing high-quality Sri Lankan spices and products. Customer satisfaction is our priority.

Damaged or Incorrect Items

If you receive a damaged product or an incorrect item, please contact us within 7 days of delivery. Please provide your order details and photos of the product so we can review the issue.

Refund Eligibility

Refunds or replacements may be considered for:

• Products damaged during delivery
• Incorrect products received
• Items that do not match the order placed

Products must be reported within the specified period and may require supporting evidence.

Non-Refundable Items

Due to the nature of food products and spices, we generally cannot accept returns of products that have been opened, used, or damaged after delivery.

Refund Process

Once your request is approved, we will provide information regarding refund or replacement options. Approved refunds will be processed through the original payment method where possible.

Contact Us

For refund-related questions, please contact us through our website contact page with your order number and details of the issue.

Thank you for your understanding and support.